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Details
Details
Zendesk Support
Zendesk Support
Zendesk Support
Created July 26, 2021 at 6:49 AM
Updated September 14, 2022 at 2:55 AM
Resolved September 14, 2022 at 2:55 AM
Steps to reproduce:
Add web content:
{Title: Article 1 ,Content: Article Article Article Article}, {Title: Article 2 ,Content: Article Article Article}, {Title: Journal 1 ,Content: Journal Journal}, {Title: Journal 2 ,Content: Journal}
Go to Search Tuning > Synonyms, add Synonym Set: Article, Journal
Go to Search Tuning > Result Rankings
Add Result Ranking: Article
In result list, pin result Journal 2, hide result Article 2, save
Go to home page and search 'Article', search result: Journal 2,Article 1,Journal 1, Article 2 is not present
Go to home page and search 'Journal', search result: Article 1,Article 2,Journal 1,Journal 2
Go to Search Tuning > Synonyms, delete Synonym Set
Go to Search Tuning > Result Rankings > Article
View result list
Expected Result:
Journal 2 should display and Journal 1 should not present
Actual Result:
Journal 2 and Journal 1 display in result list