Removed search scores from Knowledge Base articles search results

Affects versions

7.0 Fix Pack Version

None

7.1 Fix Pack Version

None

7.2 Fix Pack Version

None

7.3 Fix Pack Version

None

7.4 Fix Pack Version

None

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Description

Knowledge Base articles search scores are too low to provide meaningful information for users (i.e., scores are usually less then 1 out of a possible 5). Because of this, the search scores (i.e., the stars) has been removed from the result page.

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Zendesk Support

Created February 15, 2012 at 5:34 PM
Updated December 9, 2016 at 2:19 PM
Resolved February 15, 2012 at 5:35 PM