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Uploading a large file cause DM temporarily unavailable use.

Description

Steps to reproduce:

  1. Set the portal's Heap to 4GB.

  2. Upload more than 1GB of files to the doclib.

It is unable to upload for the reason of map failed in console like the attempt file named MapFailed, the website will have an message like " Documents and Media is temporarily unavailable. "

This sometimes works on Google Chrome 19.

Environment

Tomcat 6.0 + MySQL 5. IE9/FireFox 12/Chrome 19. Portal 6.0.x GIT ID: c51d8399f6f9ad39ba0eaea7e6b659c23978069e. Tomcat 7.0 + MySQL 5. IE9/FireFox 12. Portal 6.1.x.EE GIT ID: 459cc2fcbbb54786f5fabb8eb5d4024c2de3d328. Tomcat 7.0 + MySQL 5. IE9/FireFox 12. Portal 6.2.x GIT ID: 5aab349d09416f1348e83a1ac907c3e38134e0ad.

Attachments

2
  • 28 May 2012, 10:53 PM
  • 28 May 2012, 10:53 PM

Activity

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Miguel Ángel Pastor OlivarJune 15, 2012 at 5:09 AM

I have uploaded multiple files with the next sizes

-rw-rw-r-- 1 migue migue 1.0G Jun 15 13:54 f1 -rw-rw-r-- 1 migue migue 3.0G Jun 15 13:54 f2 -rw-rw-r-- 1 migue migue 2.0G Jun 15 13:55 f3 -rw-rw-r-- 1 migue migue 2.0G Jun 15 13:55 f4

and I have not found any problem.

I am going to reassign the ticket to you in order to retest, please.

Thx!!

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Zendesk Support

Created May 28, 2012 at 10:53 PM
Updated June 24, 2023 at 3:55 PM
Resolved June 20, 2012 at 7:31 PM